 |
 |
Voted #1 Seven times by the Austin Chronicle
|
Testimonials
Here are some of their comments....
Best ever for car buying and car repair
by David Swanson at Citysearch
The owner Jim was great to deal with. I liked how he treated me. The shop provides top quality workmanship.Jim is determined to make your dealings with him a pleasant even fun experience. I highly recommend The Auto Depot for all your car repairs and used car purchases. Keep up the great work Jim.
- Pros: Friendly to deal with and professional workmanship
- Cons: None
Great Personal Service
by sippas at Citysearch
Jim gave me an excellant deal on a 2007 Toyota Matrix way below market value. Friendly , personal service that didn't end with the sale. Highly recommend giving him a try!
- Pros: Friendly, Excellent deals
the only people I trust with my car
by texasdave at Citysearch
I found auto depot from the chronicle, decided I'd give them a shot since they were nearby also. These guys are fantastic. I've called them up just for advice and they are happy to give it. I take my car in and they've always treated me with honesty and integrity for a very reasonable price I might add. I absolutely do not trust dealerships due to past experience, and these guys are THE BEST ALTERNATIVE, in fact, they are BETTER. Go to auto depot, have a laugh while you wait, don't get scared of the mud or the looks, enjoy a real Austin style business and get yer car fixed right the first time!
- Pros: very honest people, hard working, trust worthy
- Cons: they aren't nextdoor to my house...
Fortunate Misfortune
by Pauline Rubben at Citysearch
Your review
Rated 5.0 out of 5.0Rated 5.0 out of 5.0Rated 5.0 out of 5.0Rated 5.0 out of 5.0Rated 5.0 out of 5.0 So Grateful for Fortunate MisFortune & Jims Generous Good Will? - ? - Today
Jim went way, way, way above and beyond what I would expect any car repair or resale shop to do for a total stranger. I was looking for a used, reliable vehicle after wrecking my 1993, 160,000 mile Suburu Legacy Wagon, which I loved. My trusted friend John H. and several others highly recommended Jim and Auto Depot.
The first thing I noticed was that Jim didn’t sound at all like a person in the car business. Rather, he sounded more like a highly cultured smooth talkin’ easy listening radio DJ…. a contradiction in other words..Turns out he was, and still is, both. GREAT guy!
The next thing I noticed was a lot of mud around the building, and a lot seeming chaos around Jim... No contradiction there. Wrecked cars & fixing wrecked cars = chaos in my book. I would trust a messy shop more then an perfectly tidy and organized one...Next thing I know, at my request, Jim is taking me all the way across town to the salvage yard to make sure my car can’t be repaired, This took about 2 hours of his time. .(.I had recently put $1600 into my car, and the wreck hadn't touched the engine.and I liked my Subee.). But nope, just as others had told me, ..it wasn’t worth fixing. Jim however, was willing to give me more for the salvage on it then either the insurance company or my mechanic had offered Next thing I know, he's showing and selling me on a good looking 92 Toyota Previa Van that will be repaired in 10 days.. the size of which I could really use, for awhile anyway. Meanwhile, he lends me a 93 clean, well running Honda Accord to use at no charge. GREAT I think, what a guy!.
Three weeks passed, and the van, which I needed to haul some things to Shreveport, still wasn’t ready due to delays on parts and repairs he had not anticipated. Fortunately, a business associate was willing to use my Accord while I used their truck for the trip. I return from the trip 3 weeks later( that's about 6 weeks with a car that didn't cost me anything, because he gave me full value on the trade- in for the Accord,because legally it was in my name) When I went to pick the van, Jim told me the labor and parts on the van had far exceeded his original estimate by about $1500 but he would still sell it to me for the price he quoted me. GREAT What a guy!
He also offered an optional 6 month warranty, and a very generous trade in price when I am ready for a smaller more efficient vehicle, and/ or will sell the van for me..knowing I was only keeping if for around 6 months. At this point, I start to feel a little guilty. Before returning the truck, I wash it, detail it, have the oil changed, and offer him and his wife free massage,(s) because my money is still tight at point of sale. Next thing I know he is offering me free advertising via his ads GREAT...What I guy!
… So for a limited time, anyone who spends $1000 or more at Auto Depot, will get a free ½ hour massage. (Offer will end at my discretion, not Jims... GREAT... What a guy!
In gratitude and awesome wonder.. Pauline Rubben.
- Pros: Extremely generous, trusting, fun, sincere,kind
- Cons: Slower then others to deliver,,,muddy
A fair and honest auto repair place
by austinal
My side view mirror, driver's-side needed replacing. I called Auto Depot, Jim told me to bring the car in and they would immediately looked at it and price it. I brought it in that afternoon, they immediately came out, looked and gave me a price and said, "the plot will be here after 3 PM come back then."
I brought it in the next day, they immediately took it in and made the repair. The job was completed within 45 minutes and I was charged exactly what they quoted.
I would recommend Auto Depot to anyone.
- Pros: Fast efficient reasonably priced
What a Great Place to Get Your Car Fixed!!!
by Le Blanc
The owner is a car enthusiast who knows what he is talking about. The garage is a virtual museum of antique cars under restoration. It takes a patient and knowledgable crew to make this kind of magic. I purchased a car for my son. All I can say is I got a great deal. I recommend The Auto Depot to anyone who is looking for value and great workmanship. Their warranty is awesome.....Thanks!!!!!!!!!
- Pros: The Staff is knowledgable and friendly
- Cons: Parking tight.
All Around great Experience
by DBS
Jim Ernst and the guys at auto Depot made my car buying a experience great and I will definitely recommend them to any friend of mine. Thanks guys, Sam
- Pros: Great honest guys
- Cons: none
They earn their good reputation
by goldenbutterflies
I was looking for a trustworthy auto shop in Austin. After researching, I found that Auto Depot won the Austin Chronicle's 'Reader's Poll Best of Austin' award for many years, so that's where I went. And I wasn't disappointed. They were fast, and straight-up about my car problem. I recommend them to anyone looking for good, honest, and knowledgeable service.
- Pros: great, honest service
- Cons: location
highly recommended
by CSMobileUser
i bought a car from the auto depot about a month ago and i absolutely love it. i got an amazing feal. the car is in perfect condition and jim (the owner) went out of his way to make the transaction pain-free. he even offered my friend a free oil change for driving me over there. i have to say this was my best car buying experience. i highly recommend it.
Home | Inventory | About Us | Services | Testimonials | Contact Us